Steps for New Visitors
Our goal is to make it easy and enjoyable for you to choose us for care. Below you'll find a step by step listing of how to get started. As always, give us a call or look through our frequent questions should any questions arise.
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Have your insurance information ready.
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Give us a call. The Pike Creek office phone number is 302-738-6859. The Middletown office phone number is 302-449-2223.
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One of our friendly office staff will help you make an appointment and take your insurance information.
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Contact your doctor and/or your insurance company to get a referral or authorizations if needed. You may also want to find out what your out patient mental health benefits are.
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Print and complete the appropriate Intake Form, either for an adult or minor, from our website's Forms page. If you are unable to complete the Form ahead of time, come to your appointment at least 15 minutes early.
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On the day of your appointment, bring your completed Intake Form, insurance card, and any referrals or authorizations not previously sent to our office.
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Come to the front window. The front office staff will greet you and ask for your Intake Form and your insurance card. You will also pay your copay or co-insurance at this time and turn in any authorization or referral information you may have.
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You will then be directed to a waiting room where your therapist or counselor will meet you and take you back to their office.
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After your session, you can come back to the front window to make your next appointment, or you can call us at a later time once you've confirmed your schedule.
Important: If you choose not to fill out the Intake Form ahead of time, please come 15-20 minutes earlier to your appointment.
